Technical Assistance Handbook

As of February 1, 2023, the Foreign Assignment Directive (FAD) replaces the Technical Assistance Handbook (TAH). The Directive applies to all new international development assistance contribution agreements approved by the department. A one-year grace period has been granted for existing projects to support organizations transition towards the new Directive. The Handbook will no longer be in force as of January 31, 2024.

The Handbook should be read in conjunction with the monthly updated Schedules to the Technical Assistance Handbook and these definitions.

Chapter 1 - General

1.1 Purpose of the Handbook

The Handbook is a guide for the application of the Technical Assistance Regulations (TAR), the authority by which Global Affairs Canada (legal name: Foreign Affairs, Trade and Development Canada) may retain the services of Canadian cooperants for services in developing countries and countries in transition, and pay specified expenses and benefits. In addition, it is Global Affairs Canada’s policy that expenses and benefits payable to long-term personnel overseas on Global Affairs Canada-funded projects shall not exceed those allowable under the provisions of the TAR. Therefore, Global Affairs Canada has extended the provisions of this Handbook to executing agency advisors.

1.2 Amendments to the Handbook

Global Affairs Canada may, at any time, amend the provisions of the Handbook as a result of changes in policies and/or procedures.

1.3 Cooperant Contract

This Handbook forms part of the cooperant/advisor's contract. In the event of conflict between the provisions of this Handbook and those included in the cooperant's contract, the latter shall prevail.

1.4 Extent of Application

This Handbook applies to persons having a cooperant contract with Global Affairs Canada. This Handbook may apply to an advisor if the executing agency's contribution agreement with Global Affairs Canada stipulates the application of the provisions of the Handbook to its personnel assigned overseas. Before applying this Handbook, the executing agency must ensure that their contribution agreement with Global Affairs Canada refers to this Handbook. The Handbook should always be read in conjunction with the contribution agreement, and, in the event of any conflict between the two, the provisions of the contribution agreement shall prevail.

The provisions of this Handbook provide for the cooperant's/advisor's legitimate expenses related to the assignment outside Canada, without opening the way for personal gain or for the underwriting of non allowable benefits and expenses. The rationale behind the TAR is to cover costs directly attributable to the assignment outside Canada, and not to cover costs that would have been incurred had the cooperant/advisor remained in Canada. Individuals engaged on long-term assignments outside Canada should receive the same basic benefits as individuals working overseas in the same country but on different Global Affairs Canada projects.

The executing agency may provide some or all of the benefits outlined in this Handbook, but shall not exceed the individual benefits, taken separately. Advisors must verify their contracts with the executing agency to ascertain which of these benefits apply.

1.4.1 Individuals recruited in Canada as cooperants or advisors

Individuals recruited as cooperants/advisors for an assignment outside Canada must be Canadian citizens or permanent residents with a contract address (see definition) in Canada. Individuals on continuous assignment may be recruited as cooperants or advisors.

A permanent resident may lose Canadian residency status if living outside Canada for extended periods of time. The cooperant/advisor should contact Immigration, Refugees and Citizenship Canada for further information .

These individuals are cooperants/advisors and the benefits package set out in this Handbook applies to these individuals.

1.4.2 Locally-recruited personnel

Although Global Affairs Canada has in the past had strict rules requiring the recruitment of Canadians only, there is an increasing use of local and third-country personnel. It is sometimes both appropriate and cost-effective to recruit personnel already residing in the country where the project takes place.

Locally recruited personnel may be Canadian or non-Canadian. These individuals are not cooperants or advisors and are not entitled to any of the benefits in this Handbook. They should be engaged according to local salary scales and regulations.

1.4.3 Individuals recruited in a third country

It may happen that a person who is a resident neither of Canada nor of the country of assignment is the most suitable candidate for a position. This individual is not a cooperant or an advisor. The remuneration and benefits should be negotiated on an individual basis by comparing the conditions in the person's usual country of residence (e.g. availability of free health care, public education, cost of living) to those in the country of assignment.

Benefits offered to individuals recruited in a third-country shall not exceed the individual benefits, taken separately, outlined in this Handbook.

1.5 Interpretation

For any questions concerning the terms of this Handbook, the cooperant, the executing agency or the advisor via the executing agency, must contact Global Affairs Canada’s Project Officer. The latter must contact the Grants and Contributions Financial Policy at Global Affairs Canada when there is a need for further guidance. Only Global Affairs Canada's Grants and Contributions Financial Policy is authorized to interpret this Handbook where it is unclear or does not cover a particular circumstance.

In cases of alleged misinterpretation or misapplication arising out of this Handbook by the cooperant, advisor or executing agency, the costs incurred shall be the responsibility of the cooperant, advisor or executing agency.

1.6 Cooperant/Advisor Couple

All cases where the spouse/common-law partner works as a cooperant/advisor are treated on an individual basis at the time of contract negotiation. The following guidelines must be applied where both spouses/common-law partners are governed by the TAR, or where one is governed by the TAR and the other by the Foreign Service Directives (FSD) or where one is governed by the TAR and the other by any similar regulation, government or non-government.

  1. The same benefits cannot be granted twice (no overlap).
  2. Benefits for dependants, including the spouse/common-law partner, may be claimed by only one spouse/common-law partner. Before the contract is signed, a declaration must be completed to clearly identify all dependants who will be receiving benefits under the contract. This declaration must form part of the contract.
  3. Where both spouses/common-law partners are governed by this Handbook, the one who declares the dependants is entitled to the benefits under this Handbook for the family, except that the spouse/common-law partner is not considered a dependant in calculating the overseas allowances. The other spouse/common-law partner receives only the basic fee, pension plan contribution, if applicable, and overseas allowances at the unaccompanied rate.
  4. Where one spouse/common-law partner is governed by this Handbook and the other by the FSD, the person governed by the FSD must declare all the dependants including the spouse/common-law partner and is entitled to the benefits under the FSD for the family. The person governed by the FSD shall pay a shelter cost based on the total number of dependants in the household. The other spouse/common-law partner is not considered a dependant in calculating the overseas allowances. The person governed by this Handbook receives only the basic fee, pension plan contribution, if applicable, and the overseas allowances at the unaccompanied rate.

1.7 Conduct in the Country of Assignment

1.7.1 Canada's image overseas

The cooperant/advisor contributes to determining the image Canada projects abroad. They are expected, as well as their accompanying dependants, to conduct themselves in a way that creates a favourable image of Canada. Official Government of Canada representational activities are the responsibility of the Embassy or High Commission staff who are covered under different regulations, enabling them to carry out official representation.

1.7.2 Local laws and customs

  1. The cooperant/advisor and accompanying dependants must comply with the laws and regulations of the country of assignment, particularly the employment regulations and highway code. They should not expect, by virtue of their status or nationality, different treatment from the local authorities than is given to citizens of the country of assignment. Cooperants and advisors are not diplomats, therefore they are not covered by diplomatic immunity.
  2. Generally, the cooperant/advisor will observe the hours and days of work established by the Canadian local authorities. However, in certain country of assignments, the Global Affairs Canada Field Representative may advise that a combined schedule of local and Canadian statutory holidays be followed.

1.7.3 Professional discretion

The cooperant/advisor agrees not to disclose any confidential or classified information acquired during the assignment, except with the prior written approval of Global Affairs Canada.

1.8 New or Extended Assignments

A cooperant/advisor whose assignment is extended, or who takes on a new assignment in the same city of assignment, immediately following the previous assignment without a break in service, is considered to be on a period of "continuous assignment" (see definition in Chapter 12). In such cases, no extra shipping entitlements are granted and relocation travel to Canada does not apply.

A cooperant/advisor who is cross posted to another city of assignment, without a break in service, is considered to be on a period of continuous assignment; therefore, relocation provisions apply.

For a continuous assignment, the cooperant/advisor retains credit for the total length of time for the purposes of calculating Vacation Travel Assistance (see Section 5.4).

1.9 Break in Service During the Period of Contract

If for any reason there is a break in service during the period of the contract, such as a period of leave without remuneration, parental/maternity leave, etc., the definition of "continuous assignment" will no longer apply. During this break in service, no fees or benefits or any other provision of this Handbook, including housing and related costs, shall be applicable, payable or accumulated under the contract or this Handbook.

Frequency of entitlements to benefits such as Vacation Travel Assistance and Family Reunion Travel shall be applied as if the date of return from the break in service is a new assignment. (example for Vacation Travel Assistance: The cooperant/advisor must have 24 months continuous assignment after return from the break in service to be entitled to one VTA).

1.10 Useful References

Global Affairs Canada

Address:
The Centre for Intercultural Learning (CIL)
115 Bisson Street
Gatineau, Québec
J8Y 5M2
Canada
Telephone: 343 203-8400
Toll free (in Canada): 1-800-852-9211
Facsimile: 819-997-5409
Facsimile toll-free (in Canada): 1-877-723-1604
Email: cultures@international.gc.ca
Web site: intercultures.gc.ca

Treasury Board and National Joint Council

Meal and incidental rates in Canada and abroad, please refer to National Joint Council Travel Directive

In-Canada kilometre rates for business use of personal vehicles. National Joint Council Travel Directive

International kilometre rates for business use of personal vehicles. Global Affairs Canada - Kilometre Rates at Locations Abroad

Public Services and Procurement Canada web site for some approved hotel rates internationally and in North America

Knights of Columbus' Catholic Information Service provides online catechism courses free of charge. For information: look for Catholic Information Services (CIS).

Chapter 2 - Assignment Prerequisites

2.1 Medical Requirement and Related Information

This chapter describes the requirements which must be met before a contract shall be signed. It also describes various tasks that the cooperant/advisor must carry out, after signing the contract, in preparation for, and during, the overseas assignment. A contract shall not be signed unless the potential cooperant/advisor meets the following four requirements described in Sections 2.1.1 a), 2.2, 2.3 and 2.4 below:

2.1.1 Before signing a contract

This section applies to all contracts including continuous assignments (see definition). For contract extensions please refer to Section 2.1.2.

2.1.2 During assignment

2.1.3 End of contract medical examinations

It is recommended that persons returning to Canada from an overseas assignment have a medical examination including tuberculosis testing.

For medical examinations on return, the Administrative Officer will reimburse previously approved expenses as described above in section 2.1.1d) except that the medical facility must be in Canada, nearest to the contract address. Expenses must be incurred within sixty (60) days of termination of the cooperant's/advisor's contract.

2.2 Accident and Sickness Insurance

The cooperant/advisor or the executing agency are responsible for buying insurance from an insurance broker of their choice. The cooperant/advisor may claim reimbursement of fifty percent (50%) of the cost of the mandatory minimum accident and sickness insurance coverage described in Section 2.2.1, plus one hundred percent (100%) of surcharges for exceptional conditions affecting the cooperant's/advisor's and accompanying dependant(s) health and security in the city of assignment.

The cooperant/advisor shall not enter into any legally binding obligation with any insurance broker prior to contract signature. However, prior to contract signature, arrangements must be made by the cooperant/advisor to have the insurance provider forward to the Administrative Officer, a written confirmation of insurability. The confirmation shall indicate that the cooperant/advisor and all accompanying dependants meet Global Affairs Canada's minimum mandatory accident and sickness insurance requirements as specified in section 2.2.1 and the period of the coverage.

Please note that most insurance companies will require a successful medical examination prior to providing coverage.

The cooperant/advisor must provide the Administrative Officer with confirmation of continued insurance coverage and arrange for this coverage to take effect on the day of departure from Canada with extensions to the end date of the contract. Premiums must be paid prior to departure from Canada

The cooperant/advisor must submit claims directly to the insurer. Settlement of such claims by the cooperant/advisor will not be made through Global Affairs Canada. The cooperant/advisor shall contact the insurer directly for additional information.

Global Affairs Canada will not assume liability for death, disease, illness, injury or disability suffered by a cooperant/advisor or their dependants as a result of, or attributable to, service abroad, or resulting from conditions encountered during the period of the cooperant's/advisor's assignment, even if Global Affairs Canada provided assistance in organizing the medical evacuation.

2.2.1 Mandatory minimum accident and sickness insurance

The cooperant/advisor and accompanying dependants must obtain the following coverage a) and b) during the assignment: