At American Family Fitness, we believe that good family dynamics keep everybody happy. To provide a comfortable experience for everyone in our clubs, all members and guests must observe our club policies and Member Code of Conduct. Member Code of Conduct Updated November 5, 2023 American Family Fitness strives to provide a safe, comfortable, and non-threatening environment for all staff and members. AFF strictly prohibits any abuse of profanity, whether verbal or in any form of display. Any aggressive or threatening behavior towards staff or other members is not tolerated and may result in a termination of membership. Failure to abide by the American Family Fitness Code of Conduct or any club rules or policies, including disruptive behavior or disrespecting staff, members, or guests, can/may/will result in disciplinary action up to and including membership suspension or termination. American Family Fitness guidelines, policies, and Member Code of Conduct are subject to change with or without notice.
Inclement Weather PolicyAmerican Family Fitness Members may bring the same guest, free of charge, once yearly.
Failure to abide by the American Family Fitness Code of Conduct or any club rules or policies, including disruptive behavior or disrespecting staff, members, or guests, can/may/will result in disciplinary action up to and including membership suspension or termination. American Family Fitness guidelines, policies, and Member Code of Conduct are subject to change with or without notice.
Court SportsBasketball Courts are available to American Family Fitness members at the following locations:
Racquetball Courts are available to American Family Fitness members at the following locations:
Failure to abide by the American Family Fitness Code of Conduct or any club rules or policies including disruptive behavior or disrespecting staff, members or guests, can/may/will result in disciplinary action up to and including membership suspension or termination. American Family Fitness guidelines, policies and Member Code of Conduct are subject to change with or without notice.
Youth Fitness - Ages 9-13
Use of specific cardio and strength training machines is permitted while under the supervision of a parent. Should assistance be required, please see the Welcome Desk or Fitness Staff for assistance.
Failure to abide by the American Family Fitness Code of Conduct or any club rules or policies including disruptive behavior or disrespecting staff, members or guests, can/may/will result in disciplinary action up to and including membership suspension or termination. American Family Fitness guidelines, policies and Member Code of Conduct are subject to change with or without notice
Cell Phone, Photography, & VideographyOur Social Media Team frequents our clubs to help capture photos and videos of classes in action, trainer tips, member success stories and more. We'd love to share your smile and success on social. Should you wish not to be featured, kindly let our team know.
Failure to abide by the American Family Fitness Code of Conduct or any club rules or policies including disruptive behavior or disrespecting staff, members or guests, can/may/will result in disciplinary action up to and including membership suspension or termination. American Family Fitness guidelines, policies and Member Code of Conduct are subject to change with or without notice.
Equipment AreasFailure to abide by the American Family Fitness Code of Conduct or any club rules or policies including disruptive behavior or disrespecting staff, members or guests, can/may/will result in disciplinary action up to and including membership suspension or termination. American Family Fitness guidelines, policies and Member Code of Conduct are subject to change with or without notice.
Workout AttireProper attire is always expected and close-toed shoes are required. No jeans, ripped t-shirts, or cut-off shorts. Management reserves the right to request adjustments or additions to attire if deemed inappropriate. Failure to abide by the American Family Fitness Code of Conduct or any club rules or policies including disruptive behavior or disrespecting staff, members, or guests, can/may/will result in disciplinary action up to and including membership suspension or termination. American Family Fitness guidelines, policies, and Member Code of Conduct are subject to change with or without notice.
Swimming Pools & Pool AreasFailure to abide by the American Family Fitness Code of Conduct or any club rules or policies including disruptive behavior or disrespecting staff, members or guests, can/may/will result in disciplinary action up to and including membership suspension or termination. American Family Fitness guidelines, policies and Member Code of Conduct are subject to change with or without notice.
Failure to abide by the American Family Fitness Code of Conduct or any club rules or policies including disruptive behavior or disrespecting staff, members or guests, can/may/will result in disciplinary action up to and including membership suspension or termination. American Family Fitness guidelines, policies and Member Code of Conduct subject to change with or without notice.
Sauna & Steam RoomsFailure to abide by the American Family Fitness Code of Conduct or any club rules or policies including disruptive behavior or disrespecting staff, members or guests, can/may/will result in disciplinary action up to and including membership suspension or termination. American Family Fitness guidelines, policies and Member Code of Conduct are subject to change with or without notice.
Locker RoomsAmerican Family Fitness is not responsible for any lost or stolen items. Please lock personal belongings with a lock while exercising in the building. Locks not provided.
Failure to abide by the American Family Fitness Code of Conduct or any club rules or policies including disruptive behavior or disrespecting staff, members or guests, can/may/will result in disciplinary action up to and including membership suspension or termination. American Family Fitness guidelines, policies and Member Code of Conduct are subject to change with or without notice.
Kids Pool Play & Water FeaturesFailure to abide by the American Family Fitness Code of Conduct or any club rules or policies including disruptive behavior or disrespecting staff, members or guests, can/may/will result in disciplinary action up to and including membership suspension or termination. American Family Fitness guidelines, policies and Member Code of Conduct subject to change with or without notice.
American Family Fitness Privacy PolicyRichmond Fitness DBA American Family Fitness ("us", "we", or "our") operates the https://www.amfamfit.com website and the American Family Fitness mobile application (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Service
Service means the https://www.amfamfit.com website and the American Family Fitness mobile application operated by Richmond Fitness DBA American Family Fitness. Personal Data
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession). Usage Data
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit). Cookies
Cookies are small pieces of data stored on your device (computer or mobile device). Data Controller
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data. Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively. Data Subject (or User)
Data Subject is any living individual who is using our Service and is the subject of Personal Data.
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data").
This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
Location Data
We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service. You can enable or disable location services when you use our Service at any time, through your device settings.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Richmond Fitness DBA American Family Fitness uses the collected data for various purposes:
Protection Regulation (GDPR)
If you are from the European Economic Area (EEA), Richmond Fitness DBA American Family Fitness legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
Richmond Fitness DBA American Family Fitness may process your Personal Data because:
Retention of Data
Richmond Fitness DBA American Family Fitness will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Richmond Fitness DBA American Family Fitness will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Richmond Fitness DBA American Family Fitness will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Business Transaction
If Richmond Fitness DBA American Family Fitness is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Disclosure for Law Enforcement
Under certain circumstances, Richmond Fitness DBA American Family Fitness may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Legal Requirements
Richmond Fitness DBA American Family Fitness may disclose your Personal Data in the good faith belief that such action is necessary to:
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
"Do Not Track" Signals Under California Online Privacy Protection Act (CalOPPA)
We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Your Data Protection Rights Under General Data Protection Regulation (GDPR)
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Behavioral Remarketing
Richmond Fitness DBA American Family Fitness uses remarketing services to advertise on third
party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.
Links to Other Sites
Children's Privacy
Changes to This Privacy Policy
Questions?
For questions regarding our Privacy Policy, contact us.
Failure to abide by the American Family Fitness Code of Conduct or any club rules or policies including disruptive behavior or disrespecting staff, members or guests, can/may/will result in disciplinary action up to and including membership suspension or termination. American Family Fitness guidelines, policies and Member Code of Conduct are subject to change with or without notice.